The curious case of 159.174.0.0/16

Wed Jan 29 16:23:04 UTC 2020

>
> If you always e-mail jake at telco.com instead of noc at telco.com for your
> issues, you may end of in a situation where Jake is gone, on vacation, or
> simply moved on to accounting.

Plus, Jake hates this. He might pretend to be your friend but he's getting
paid to do that. Nothing more annoying than having a customer demand to
work with Jake when Jake has 20 other things going on and literally anyone
else on the team can help you.

Once you're known within the right team, it should be easy to get prompt
> responses.

Exactly. Show the team that you know what you're talking about and that
you're not belligerent and people will be more than happy to work with you.

- Mike Bolitho

On Wed, Jan 29, 2020 at 9:16 AM Sabri Berisha <sabri at cluecentral.net> wrote:

> ----- On Jan 29, 2020, at 12:40 AM, Ronald F. Guilmette
> rfg at tristatelogic.com wrote:
>
> Hi,
>
> > (I have a standing policy of never attempting to converse with
> unaccountable
> > anonymized role accounts.  Based on past experience, this is without
> > exception an utter waste of my time.)
>
> In the real world, this should be the exact opposite. People move teams,
> leave companies. If you always e-mail jake at telco.com instead of
> noc at telco.com for your issues, you may end of in a situation where Jake
> is gone, on vacation, or simply moved on to accounting. Once you're known
> within the right team, it should be easy to get prompt responses.
>
> I'm surprised about the lack of response from FT/DT though.
>
> Thanks,
>
> Sabri
>
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