Hulu / ESPN: Commercial IP Address

Sat Oct 13 20:06:17 UTC 2018

This happens a lot with people who share their Hulu with friends. Your IP can get tagged as commercial for abuse of their service, especially if using their TV service. 

> On Oct 13, 2018, at 14:39, Daniel Corbe <dcorbe at hammerfiber.com> wrote:
> 
> I had a customer with a similar issue.   I statically assigned them a different IP and it didn’t resolve it.   The problem turned out to be tied to their Hulu account.
> 
> The customer is going to need to keep pressing the issue with Hulu’s technical support group.   Make sure they’re not using a VPN to connect to the Internet and have them keep calling Hulu back until they get someone clueful on the phone.
> 
> In my customer’s case, they eventually had to “re-home” them to resolve it.  I have no idea what that entails.
> 
> -Daniel
> 
> at 12:35 PM, Jason Canady <jason at unlimitednet.us> wrote:
> 
>> Hello,
>> 
>> I have a customer that is using Hulu Live to stream ESPN, however it isn't showing up in their Channel list.  They reached out to Hulu and it's because their IP address is 'commercial'.  We have many customers using Hulu without problems, but it seems specific to ESPN.  Anyone else have this issue?  Do you reach out to ESPN or Hulu?
>> 
>> If anyone has any information, please share it.  Appreciate your help in advance!
>> 
>> Best Regards,
>> 
>> Jason Canady
>> Unlimited Net, LLC
>> Responsive, Reliable, Secure
> 
> 