Verizon Policy Statement on Net Neutrality

Scott Helms khelms at zcorum.com
Mon Mar 2 15:06:34 UTC 2015


Daniel,

The sold speeds are all actually less than the actual speeds. The PON
customers are slightly over provisioned and the DOCSIS customers are over
provisioned a bit more.
On Mar 2, 2015 10:01 AM, "Daniel Taylor" <dtaylor at vocalabs.com> wrote:

> What do those 25 and 50Mb/s download rates amount to in practice?
>
> Statistically speaking, those might *be* symmetric.
>
> On 03/02/2015 08:41 AM, Scott Helms wrote:
>
>>
>> Daniel,
>> For the third or fourth time in this discussion we are tracking and
>> customer satisfaction for users who do have symmetrical bandwidth >24 mbps
>> and have for a number of years.
>>
>> We see customer usage patterns and satisfaction being statically the same
>> on 25/25 and 25/8 accounts.  The same is true when we look at 50/50 versus
>> 50/12 accounts.
>>
>> On Mar 2, 2015 9:22 AM, "Daniel Taylor" <dtaylor at vocalabs.com <mailto:
>> dtaylor at vocalabs.com>> wrote:
>>
>>     I'm clearly not a normal user, or I wouldn't be here.
>>     Normal users have never experienced high-speed symmetrical service.
>>
>>     People don't miss what they have never had.
>>
>>     On 03/02/2015 08:09 AM, Scott Helms wrote:
>>
>>
>>         That's not the norm for consumers, but the important thing to
>>         understand is that for most of the technologies we use for
>>         broadband there simply is less upstream capacity than
>>         downstream.  That upstream scarcity means that for DSL,
>>         DOCSIS, PON, WiFi, and LTE delivering symmetrical upstream
>>         bandwidth will cost the service provider more which means at
>>         some point it will cost consumers more.
>>
>>         WiFi is a special case, while there is no theoretical reason
>>         it must be asymmetrical but it works that way in practice
>>         because dedicated APs invariably have both higher transmit
>>         power and much better antenna gain.  The average AP in the US
>>         will put out a watt or more while clients are putting out ~250
>>         milliwatts and with 0 antenna gain.
>>
>>         On Mar 2, 2015 8:58 AM, "Daniel Taylor" <dtaylor at vocalabs.com
>>         <mailto:dtaylor at vocalabs.com> <mailto:dtaylor at vocalabs.com
>>         <mailto:dtaylor at vocalabs.com>>> wrote:
>>
>>             Personally?
>>             If the price were the same, I'd go with 50/50.
>>
>>             That way my uploads would take even less time.
>>
>>             It isn't about the averaged total, it's about how long
>>         each event
>>             takes, and backing up 4GB of files off-site shouldn't have
>>         to take
>>             an hour.
>>
>>             On 02/27/2015 03:11 PM, Scott Helms wrote:
>>
>>                 Daniel,
>>
>>
>>                 "50MB/s might be tough to fill, but even at home I can get
>>                 good use out of the odd 25MB/s upstream burst for a
>>         few minutes."
>>
>>                 Which would you choose, 50/50 or 75/25?  My point is
>>         not that
>>                 upstream speed isn't valuable, but merely that demand
>>         for it
>>                 isn't symmetrical and unless the market changes won't
>>         be in
>>                 the near term.  Downstream demand is growing, in most
>>         markets
>>                 I can see, much faster than upstream demand.
>>
>>
>>
>>                 Scott Helms
>>                 Vice President of Technology
>>                 ZCorum
>>         (678) 507-5000 <tel:%28678%29%20507-5000>
>>         <tel:%28678%29%20507-5000>
>>                 --------------------------------
>>         http://twitter.com/kscotthelms
>>                 --------------------------------
>>
>>
>>
>>             --     Daniel Taylor          VP Operations Vocal
>>             Laboratories, Inc.
>>         dtaylor at vocalabs.com <mailto:dtaylor at vocalabs.com>
>>         <mailto:dtaylor at vocalabs.com <mailto:dtaylor at vocalabs.com>>
>>         http://www.vocalabs.com/ (612)235-5711 <tel:%28612%29235-5711>
>>         <tel:%28612%29235-5711>
>>
>>
>>
>>     --     Daniel Taylor          VP Operations            Vocal
>>     Laboratories, Inc.
>>     dtaylor at vocalabs.com <mailto:dtaylor at vocalabs.com>
>>     http://www.vocalabs.com/ (612)235-5711 <tel:%28612%29235-5711>
>>
>>
>
> --
> Daniel Taylor          VP Operations            Vocal Laboratories, Inc.
> dtaylor at vocalabs.com   http://www.vocalabs.com/            (612)235-5711
>
>


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