Comcast Business Internet Options

Phil Gardner phil.gardnerjr at
Mon Jun 30 19:49:50 UTC 2014

Damn, interesting. Though for my needs, I'm more interested in the 
response time for service than all out speed.

I'd also be surprised if they offer that in my state.

On 06/30/2014 02:37 PM, Will Dean wrote:
> Phil,
> Comcast does have a residential fiber tier that leverages their metro
> ethernet network.
> - Will
>> Brandon Galbraith <mailto:brandon.galbraith at>
>> June 30, 2014 at 1:33 PM
>> I've worked with Comcast Business on <10 installations for clients,
>> and the only time I was able to get installation charge concessions
>> was on a long-term agreement (3 years minimum). This is in an area
>> where they have active competition with an ILEC.
>> brandon
>> Phil Gardner <mailto:phil.gardnerjr at>
>> June 30, 2014 at 9:45 AM
>> Hi all -
>> Probably like a lot of people on the list, I depend on my home
>> internet connection for many things including my primary job, and the
>> numerous side projects I work on.
>> I'd really a appreciate a connection that would have a shorter
>> response time if something were to go wrong. Unfortunately, I just
>> moved and now I'm out of the service area of my previous provider, who
>> was actually able to compete with Comcast (FTTH). Now I'm stuck with
>> one option.
>> I really don't plan on spending more than a year where I currently am,
>> so I don't want be locked into a contract for more than a year,
>> especially with Comcast's crap termination fee (75% of the remainder
>> on the contract).
>> I called and talked to a sales rep, who was just a kid, and an
>> arrogant one at that. He knew of the monopoly for a decent internet
>> connection in my area, so I had little bargaining power.
>> The offer he gave me was: minimum 2 year contract, with a $99
>> installation fee, and his "supervisor" "approved" a $300 Visa giftcard
>> if I agreed to this. The other option is a 1 year contract, with a
>> $199 installation fee, with no giftcard. This is for the 50Mbit
>> option, and he didn't seem to care about my counter offer to bump it
>> up to 75Mbit if he waived the install fee.
>> Come on...$199 to plug in a modem. The address already had Comcast
>> before I got there...
>> Is there anyone out there that has ideas about how to waive or lower
>> that installation fee while only having a 1 year contract?

Phil Gardner
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