Comcast Business Internet Options

Mon Jun 30 18:37:54 UTC 2014

Phil,

Comcast does have a residential fiber tier that leverages their metro 
ethernet network. https://www.comcast.com/505

http://www.speedtest.net/result/3595673618.png

- Will
> Brandon Galbraith <mailto:brandon.galbraith at gmail.com>
> June 30, 2014 at 1:33 PM
>
> I've worked with Comcast Business on <10 installations for clients,
> and the only time I was able to get installation charge concessions
> was on a long-term agreement (3 years minimum). This is in an area
> where they have active competition with an ILEC.
>
> brandon
> Phil Gardner <mailto:phil.gardnerjr at gmail.com>
> June 30, 2014 at 9:45 AM
> Hi all -
>
> Probably like a lot of people on the list, I depend on my home 
> internet connection for many things including my primary job, and the 
> numerous side projects I work on.
>
> I'd really a appreciate a connection that would have a shorter 
> response time if something were to go wrong. Unfortunately, I just 
> moved and now I'm out of the service area of my previous provider, who 
> was actually able to compete with Comcast (FTTH). Now I'm stuck with 
> one option.
>
> I really don't plan on spending more than a year where I currently am, 
> so I don't want be locked into a contract for more than a year, 
> especially with Comcast's crap termination fee (75% of the remainder 
> on the contract).
>
> I called and talked to a sales rep, who was just a kid, and an 
> arrogant one at that. He knew of the monopoly for a decent internet 
> connection in my area, so I had little bargaining power.
>
> The offer he gave me was: minimum 2 year contract, with a $99 
> installation fee, and his "supervisor" "approved" a $300 Visa giftcard 
> if I agreed to this. The other option is a 1 year contract, with a 
> $199 installation fee, with no giftcard. This is for the 50Mbit 
> option, and he didn't seem to care about my counter offer to bump it 
> up to 75Mbit if he waived the install fee.
>
> Come on...$199 to plug in a modem. The address already had Comcast 
> before I got there...
>
> Is there anyone out there that has ideas about how to waive or lower 
> that installation fee while only having a 1 year contract?