Comcast Business Internet Options

Will Dean will at
Mon Jun 30 18:37:54 UTC 2014


Comcast does have a residential fiber tier that leverages their metro 
ethernet network.

- Will
> Brandon Galbraith <mailto:brandon.galbraith at>
> June 30, 2014 at 1:33 PM
> I've worked with Comcast Business on <10 installations for clients,
> and the only time I was able to get installation charge concessions
> was on a long-term agreement (3 years minimum). This is in an area
> where they have active competition with an ILEC.
> brandon
> Phil Gardner <mailto:phil.gardnerjr at>
> June 30, 2014 at 9:45 AM
> Hi all -
> Probably like a lot of people on the list, I depend on my home 
> internet connection for many things including my primary job, and the 
> numerous side projects I work on.
> I'd really a appreciate a connection that would have a shorter 
> response time if something were to go wrong. Unfortunately, I just 
> moved and now I'm out of the service area of my previous provider, who 
> was actually able to compete with Comcast (FTTH). Now I'm stuck with 
> one option.
> I really don't plan on spending more than a year where I currently am, 
> so I don't want be locked into a contract for more than a year, 
> especially with Comcast's crap termination fee (75% of the remainder 
> on the contract).
> I called and talked to a sales rep, who was just a kid, and an 
> arrogant one at that. He knew of the monopoly for a decent internet 
> connection in my area, so I had little bargaining power.
> The offer he gave me was: minimum 2 year contract, with a $99 
> installation fee, and his "supervisor" "approved" a $300 Visa giftcard 
> if I agreed to this. The other option is a 1 year contract, with a 
> $199 installation fee, with no giftcard. This is for the 50Mbit 
> option, and he didn't seem to care about my counter offer to bump it 
> up to 75Mbit if he waived the install fee.
> Come on...$199 to plug in a modem. The address already had Comcast 
> before I got there...
> Is there anyone out there that has ideas about how to waive or lower 
> that installation fee while only having a 1 year contract?

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