Outage Management/Log Book
fmartin at linkedin.com
Mon Apr 25 12:14:44 UTC 2011
Zabbix allows to acknowledge events with a comment.
On 4/25/11 22:47 , "Payam Poursaied" <me at payam124.com> wrote:
>May I have your recommendation regarding any outage management software
>and NOC log book(preferably open source) .
>I want to get fresh ideas about available software in this area.
>The below scenario may explain what I am looking for:
>One of the sites gets down, monitoring team would log it. Technical
>staffs follow it, they find there is something wrong
>in the site. Someone gets to the site and find there is a power failure.
>Make it correct. Monitoring team again see that
>site UP and update their log book put the recovery time and the reason
>(i.e. power failure)
>One of the simplest report from this system would be downtime per
>The ability to record group outage - manually or automatically based on
>network topology - (i.e. failure of a core
>router in a city which would be caused several sites failure) would be
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