Best practices for [email protected] mailbox and network abuse complaint handling?
johnl at iecc.com
Sun May 13 21:02:50 UTC 2007
>> I was hoping that there would be someplace like abuse.net where we
>> could register our IPs and ASN, so non-NANOGers could know to
>> contact [email protected] when they think our network is attacking them?
That would be nice, wouldn't it? There's two reasons I don't do that.
One is that unlike domains, there's no sensible default for unknown
addresses. (Most ASNs have good contact info in the RIRs, but some
don't, and a fair number particularly in Asia are so tiny that they
really need the reports sent to the next one up.) The other is that I
can barely keep up with the updates for domain names, and there's no
way I could do IPs without a major rewrite and a bunch of trustworthy
volunteers to share the load.
>Perhaps abuse.net could include links to:
Most abuse.net users barely have figured out that the From: line is
not always the right place to find the address to complain to.
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