looking for suggestions on a PD work ticketing system to give to ISPs
Barry L James
bjames at galileo.mis.net
Wed Feb 7 16:02:49 UTC 1996
I have looked at a Problem/Ticket Tracking database with an integrated
suite of tools that seems to hold some promise. It's Tower Concept's
Razor Suite. You can get more info from:
>From the page:
"The issues program could be considered the heart of the Razor package.
It's a highly configurable problem tracking system, wherein locally
defined problem forms present themselves on screen as X Windows,
employing text fields, text windows, check boxes, choices, etc, for
whatever information is important to your work."
The last time I checked there was a demo version available.
Senior Internet Engineer
Mikrotec Internet Services, Inc.
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