ISP data collection from home routers

Christopher Morrow morrowc.lists at
Thu Mar 24 20:33:07 UTC 2022

View of traffic into the ISP with Netflow/etc is very different than all on
my lan traffic.

Tr-069 is bad news.

On Thu, Mar 24, 2022, 15:53 Tom Beecher <beecher at> wrote:

> You don't even have to use their equipment. My provider at home is Charter
> / Spectrum. I own my own cable modem  / router ,they have no equipment in
> my home. Their privacy policy is pretty standard.
> Essentially :
> - Anything they can see that I transmit they will collect.
> - Anything they can see when I use their apps , even if I'm not on their
> network, they will collect.
> - They will use that information for their technical and business reasons,
> whatever they want.
> - I am very limited in what I can request that they don't collect or use.
> None of this is new in the US. I think more people care about this than we
> think, but people don't really have an option to vote with their wallets.
> On Thu, Mar 24, 2022 at 6:45 AM Giovane C. M. Moura via NANOG <
> nanog at> wrote:
>> Hello there,
>> Several years ago, a friend of mine was working for a large telco and
>> his job was to detect which clients had the worst networking experience.
>> To do that, the telco had this hadoop cluster, where it collected _tons_
>> of data from home users routers, and his job was to use ML to tell the
>> signal from the noise.
>>   I remember seeing a sample csv from this data, which contained
>> _thousands_ of data fields (features) from each client.
>> I was _shocked_ by the amount of (meta)data they are able to pull from
>> home routers. These even included your wifi network name _and_ password!
>> (it's been several years since then).
>> And home users are _completely_ unaware of this.
>> So my question to you folks is:
>> - What's the policy regulations on this? I don't remember the features
>> (thousands) but I'm pretty sure you could some profiling with it.
>> - Is anyone aware of any public discussion on this? I have never seen it.
>> Thanks,
>> Giovane Moura
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