ISP data collection from home routers

Tom Beecher beecher at
Thu Mar 24 19:53:11 UTC 2022

You don't even have to use their equipment. My provider at home is Charter
/ Spectrum. I own my own cable modem  / router ,they have no equipment in
my home. Their privacy policy is pretty standard.

Essentially :
- Anything they can see that I transmit they will collect.
- Anything they can see when I use their apps , even if I'm not on their
network, they will collect.
- They will use that information for their technical and business reasons,
whatever they want.
- I am very limited in what I can request that they don't collect or use.

None of this is new in the US. I think more people care about this than we
think, but people don't really have an option to vote with their wallets.

On Thu, Mar 24, 2022 at 6:45 AM Giovane C. M. Moura via NANOG <
nanog at> wrote:

> Hello there,
> Several years ago, a friend of mine was working for a large telco and
> his job was to detect which clients had the worst networking experience.
> To do that, the telco had this hadoop cluster, where it collected _tons_
> of data from home users routers, and his job was to use ML to tell the
> signal from the noise.
>   I remember seeing a sample csv from this data, which contained
> _thousands_ of data fields (features) from each client.
> I was _shocked_ by the amount of (meta)data they are able to pull from
> home routers. These even included your wifi network name _and_ password!
> (it's been several years since then).
> And home users are _completely_ unaware of this.
> So my question to you folks is:
> - What's the policy regulations on this? I don't remember the features
> (thousands) but I'm pretty sure you could some profiling with it.
> - Is anyone aware of any public discussion on this? I have never seen it.
> Thanks,
> Giovane Moura
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