Abuse Contact Handling

Thu Aug 5 21:10:58 UTC 2021

One thing I've been thinking for long time is to consider policy proposals to enforce the usage of the abuse mailbox together with X-ARF/RFC5965/RFC6650. That will automate probably a so big % of abuse handling that makes sense even if you need to make some programming, even if there are already today open source tools for that.

El 5/8/21 22:46, "NANOG en nombre de Matt Corallo" <nanog-bounces+jordi.palet=consulintel.es at nanog.org en nombre de nanog at as397444.net> escribió:

    There's a few old threads on this from last year or so, but while unmonitored abuse contacts are terrible, similarly, 
    people have installed automated abuse contact spammer systems which is equally terrible. Thus, lots of the large hosting 
    providers have deemed the cost of actually putting a human on an abuse contact is much too high.

    I'm not sure what the answer is here, but I totally get why large providers just say "we can better protect a web form 
    with a captcha than an email box, go use that if there's real abuse".

    Matt

    On 8/5/21 09:14, Mike Hammett wrote:
    > What does the greater operator community think of RIR abuse contacts that are unmonitored autoresponders?
    > 
    > 
    > 
    > -----
    > Mike Hammett
    > Intelligent Computing Solutions
    > http://www.ics-il.com
    > 
    > Midwest-IX
    > http://www.midwest-ix.com

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