Disney+ contacts or geolocation ideas

Thu Jul 23 07:14:52 UTC 2020

Disney+: E-mail them the trouble subnet at netadmin at disneystreaming.com

http://thebrotherswisp.com/index.php/geo-and-vpn/

Josh Luthman
Office: 937-552-2340
Direct: 937-552-2343
1100 Wayne St
Suite 1337
Troy, OH 45373

On Wed, Jul 22, 2020 at 8:33 PM Doug Barton <dougb at dougbarton.us> wrote:

> I forwarded your message to the appropriate resource.
>
> hope this helps,
>
> Doug
>
>
> On 7/22/20 4:51 PM, Paul Nash wrote:
> > I’m looking for a technical contact at Disney regarding geo-location.  I
> have a client (apartment building) with a /24 (one IP per apartment).  We
> recently upgraded out Internet connection to give a much-needed speed
> boost.  Same connectivity provider, same IP addresses, just a bigger pipe.
> >
> > Since then, a while bunch of people have been unable to get to Disney+,
> while some can.  Those that fail have existing D+ subscriptions, and get
> “error code 73”, which allegedly relates to location and rights management.
> >
> > The bandwidth provider has checked DNS, reverse DNS and contacted
> Disney, to no avail.  WhoIS shows it as being in Toronto, Canada.
> >
> > Meanwhile, there is a lynch mob forming, and a scaffold being built in
> the parking lot :-).
> >
> > Any pointers on how to find someone at Disney with clue, who will be
> able to tickle their geolocation databane.
> >
> > The really irritating part is that everything worked until we had the
> bandwidth upgrade.
> >
>
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