AWS Network Engineering contact?

Tue Jan 14 17:39:11 UTC 2020

I have a direct connect via Coresite LA1 over to AWS via US West 1,
and a customer with VPC's in the east that are getting really bad
throughput transferring files via the direct connect.  We've isolated
it to being an issue behind AWS's PE over a barely utilized 10G XC.

Would anyone happen to know what the right starting point to contact
someone in AWS Network Engineering?  We can replicate the issue at
will.  Current discussions are to see if we can get anywhere with AWS
Network folks, or potentially go rebuild the direct connect / VPC's
over in US West 1 to bypass most of the cross-country AWS backbone,
but that's a fair amount of work to *maybe* resolve the issue?

Peter

-- 
Peter Serwe
http://truthlightway.blogspot.com/