Are the days of the showpiece NOC office display gone forever?
Töma Gavrichenkov
ximaera at gmail.com
Wed Dec 16 23:47:25 UTC 2020
Peace,
On Thu, Dec 17, 2020, 1:50 AM Matt Erculiani <merculiani at gmail.com> wrote:
> I'm sure when the automation is perfect and widespread to the point that
> it catches and alerts on every network event, the monitoring rooms will
> disappear.
>
Which is never, but:
With a proper RCA after each incident, not blaming customers or peers
(which is common) but accepting the blame, and not personally, but as a
fault of failover, security and notification mechanisms to be refined, and
by employing third party tools trained on big chunks of data of yours and
others
— you can reduce the number of screens required for daily routine to a
sustainable amount that a single onshift engineer can carry home.
And that is around where the investment returns to you.
--
Töma
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