Disney+ Geolocation issues

Wed Nov 13 03:43:45 UTC 2019

I sent an email there too, I think that this should be very apparent by
now, but IPv6 support by disney(using AWS) would obviate this issue.
Imagine if a multibillion dollar company can't implement ipv6, what hope do
the smaller ones have? /s

On Tue, 12 Nov 2019 at 20:37, Aden Dragulescu <aden at fiberdrop.net> wrote:

> Try netadmin at disneystreaming.com. Was on their whois.
>
> --
> *Aden Dragulescu*
> fiberdrop, LLC
> aden at fiberdrop.net
>
>
> On Tue, Nov 12, 2019 at 10:27 PM Michael Crapse <michael at wi-fiber.io>
> wrote:
>
>> There has been a continued flurry of trouble tickets from our eyeballs. I
>> did find a contact  cloud at disneystreaming.com that i have reached out to
>> in hope that they can hear our pleas.
>>
>> On Tue, 12 Nov 2019 at 16:53, Cassidy B. Larson <alandaluz at gmail.com>
>> wrote:
>>
>>> We're seeing the same thing.  Actually we saw it during pre-signup.
>>> Reached out to Disney+ weeks ago as well, with no response.  Now it's
>>> launched, our support lines are flooded with people unable to give Disney
>>> all their moneys.    We finally got through to Disney+ support after 2.5hrs
>>> on hold to supply them the error code, IP address, and zip code.. we'll see
>>> if it's passed to the right folks.
>>>
>>> On Tue, Nov 12, 2019 at 3:30 PM Michael Crapse <michael at wi-fiber.io>
>>> wrote:
>>>
>>>> Myself and a few other ISPs are having our eyeballs complain about
>>>> disney+ saying that they're on a VPN. Does anyone have any idea, or who to
>>>> contact regarding this issue?
>>>> This is most likely improper geolocation databases. Anyone have an idea
>>>> who they use?
>>>>
>>>> Mike
>>>>
>>>
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