Disney+ Geolocation issues

Wed Nov 13 03:37:20 UTC 2019

Try netadmin at disneystreaming.com. Was on their whois.

--
*Aden Dragulescu*
fiberdrop, LLC
aden at fiberdrop.net

On Tue, Nov 12, 2019 at 10:27 PM Michael Crapse <michael at wi-fiber.io> wrote:

> There has been a continued flurry of trouble tickets from our eyeballs. I
> did find a contact  cloud at disneystreaming.com that i have reached out to
> in hope that they can hear our pleas.
>
> On Tue, 12 Nov 2019 at 16:53, Cassidy B. Larson <alandaluz at gmail.com>
> wrote:
>
>> We're seeing the same thing.  Actually we saw it during pre-signup.
>> Reached out to Disney+ weeks ago as well, with no response.  Now it's
>> launched, our support lines are flooded with people unable to give Disney
>> all their moneys.    We finally got through to Disney+ support after 2.5hrs
>> on hold to supply them the error code, IP address, and zip code.. we'll see
>> if it's passed to the right folks.
>>
>> On Tue, Nov 12, 2019 at 3:30 PM Michael Crapse <michael at wi-fiber.io>
>> wrote:
>>
>>> Myself and a few other ISPs are having our eyeballs complain about
>>> disney+ saying that they're on a VPN. Does anyone have any idea, or who to
>>> contact regarding this issue?
>>> This is most likely improper geolocation databases. Anyone have an idea
>>> who they use?
>>>
>>> Mike
>>>
>>
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