CenturyLink...is being investigated by the FCC

Sat Dec 29 14:54:32 UTC 2018

The telephone companies (I'm looking at YOU Verizon!) are bringing this
situation onto the community.  I can see the FCC NPRM now:

"What percentage of E911 terminations is being serviced over VoIP with
carrier-based network switching, or third-party network switching,
interfaced to the PSTN?

"How many emergency service areas terminate E911 VoIP into an
on-premises device like a Cisco voice router with outward-facing T1/E1
cards, or even outward-facing DS0 ports?"

This is just the flip side of the problem with VoIP on the consumer
side, not being able to easily associated a location with a 911 call
without significant help from the calling device.  Think cell phones on
the one hand, and the ubiquitous Cisco VoIP desk set on the other.

(Personal note: I have two copper-based DS0 lines here at my home
office.  And I'll keep them until Nevada Bell pries them out of my cold,
dead hands.  Now, those lines do terminate at a neighborhood SONET ring
fiber terminal with a battery, but it's not my worry.  Fax works fine --
which you can't say for VoIP connections.)

On 12/28/18 2:21 PM, Patrick Boyle via NANOG wrote:
> Ouch. Feel bad for the guys on the ground at C-link. Not a fun 24 hours.
> 
> 
> Sent with ProtonMail Secure Email.
> 
> ‐‐‐‐‐‐‐ Original Message ‐‐‐‐‐‐‐
> On Friday, December 28, 2018 3:17 PM, Anne P. Mitchell, Esq. <amitchell at isipp.com> wrote:
> 
>> And the other latest news is that the FCC is investigating the CenturyLink outage:
>>
>> https://www.theinternetpatrol.com/fcc-investigating-centurylink-outage-says-unacceptable/
>>
>>> On Dec 28, 2018, at 3:11 PM, Patrick Boyle via NANOG nanog at nanog.org wrote:
>>> Yes, there were 911 services affected. The latest word from C-link as of 1:46PM mountain is that all 911 services are restored where they are the provider. I'm not 100% sure if that's system-wide, or just my area in the northwest, however.
>>> Sent with ProtonMail Secure Email.
>>> ‐‐‐‐‐‐‐ Original Message ‐‐‐‐‐‐‐
>>> On Friday, December 28, 2018 1:03 AM, Stephane Bortzmeyer bortzmeyer at nic.fr wrote:
>>>
>>>> On Fri, Dec 28, 2018 at 07:07:42AM +0000,
>>>> Erik Sundberg ESundberg at nitelusa.com wrote
>>>> a message of 131 lines which said:
>>>>
>>>>> CenturyLink will be conducting an extensive post-incident
>>>>> investigation and root cause analysis to provide follow-up
>>>>> information to our customers
>>>>
>>>> Is this problem also responsible for the 911 outage? If so, the
>>>> post-mortem analysis is not useful only for CenturyLink customers but
>>>> for everyone on the west coast.
> 
> 