Inbound Call Issues

Will Duquette willd at staff.gwi.net
Fri Aug 17 19:31:27 UTC 2018


Has anyone had issues reported over the last few weeks from customers with
inbound calls in the Northeast reporting the following:

1. Long call setup
2. No ring back or very delayed ring back (Post Dial Delay)
3. Delayed audio in calls.  Persons on each end maybe talking over each
other.
4. Multiple call logs showing up for a single call in logs.

We have been engaging multiple providers (CCI, Spectrum, Windstream and
Onvoy) and have been making some progress but are looking to see if anyone
else is experiencing the same issues.

Thanks,

-- 
Will Duquette

*Network Engineer II*GWI

*Office:*   207-602-1228
*Cell:*      207-590-2084
*Fax:*      207-282-5036
www.gwi.net
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