Inbound Call Issues

Fri Aug 17 19:35:25 UTC 2018

I got this from Bandwidth earlier this afternoon. Might be related:
Inbound Calling to Canada <http://stspg.io/7d6996662>
Incident Report for Bandwidth
New Incident Status: Identified
Bandwidth’s vendor has identified the source of impairment within their
network and are working towards a resolution.
Aug 17, 12:03 EDT
Investigating
Bandwidth is currently working with our Canadian based vendor to
investigate inbound calling to Canadian Numbers.
Aug 17, 11:22 EDT
This incident affects: Inbound Calling Services (Inbound Calling (SIP)).

On Fri, Aug 17, 2018 at 3:31 PM, Will Duquette <willd at staff.gwi.net> wrote:

> Has anyone had issues reported over the last few weeks from customers with
> inbound calls in the Northeast reporting the following:
>
> 1. Long call setup
> 2. No ring back or very delayed ring back (Post Dial Delay)
> 3. Delayed audio in calls.  Persons on each end maybe talking over each
> other.
> 4. Multiple call logs showing up for a single call in logs.
>
> We have been engaging multiple providers (CCI, Spectrum, Windstream and
> Onvoy) and have been making some progress but are looking to see if anyone
> else is experiencing the same issues.
>
> Thanks,
>
> --
> Will Duquette
>
> *Network Engineer II*GWI
>
> *Office:*   207-602-1228
> *Cell:*      207-590-2084
> *Fax:*      207-282-5036
> www.gwi.net
>
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