Best practices on logical separation of abuse@ vs dmca@ role inboxes

Sat Aug 4 05:56:16 UTC 2018

I'd keep them separate since it's a different set of people that needs to
handle dmca vs actual abuse.

On Sat, Aug 4, 2018, 1:07 AM Eric Kuhnke <eric.kuhnke at gmail.com> wrote:

> If you were setting up something new from a clean sheet of paper design -
> do you consider it appropriate to have an abuse role inbox that's dedicated
> to actual network abuse issues (security problems, DDoS, IP hijacks,
> misbehavior of downstream customers, etc), and keep that separate from DMCA
> notifications?
>
> Automated sorting tools *can* pull things which match regexes for
> automatically-generated DMCA notifications out of an inbox and route them
> to the appropriate place.
>
> However, I'm pondering whether it's better to have an ISP's ARIN IP space
> whois entries state clearly that copyright violation type notices should go
> to a dedicated-purpose dmca at ispname inbox.
>