Best practices on logical separation of [email protected] vs [email protected] role inboxes

Eric Kuhnke eric.kuhnke at gmail.com
Sat Aug 4 05:04:17 UTC 2018


If you were setting up something new from a clean sheet of paper design -
do you consider it appropriate to have an abuse role inbox that's dedicated
to actual network abuse issues (security problems, DDoS, IP hijacks,
misbehavior of downstream customers, etc), and keep that separate from DMCA
notifications?

Automated sorting tools *can* pull things which match regexes for
automatically-generated DMCA notifications out of an inbox and route them
to the appropriate place.

However, I'm pondering whether it's better to have an ISP's ARIN IP space
whois entries state clearly that copyright violation type notices should go
to a dedicated-purpose dmca at ispname inbox.


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