SLA Monitoring

Wed Apr 12 13:40:28 UTC 2017

Hi Mike,

We have customers that use Cisco IPSLA or juniper RPM to the actual SLA test, then use an NMS system to collect and report on that data.

So I suppose depending on what you mean by monitoring there are a few options.
1. Real time graphing collected via SNMP
2. Proactive alerting based on threshold configuration
3. Reporting on SLA based on contractual obligations.
4. Central provisioning of the individual tests.

I’m a little biased as I work for a monitoring company, but if you let me know what you mean by monitoring I can try help out.

regards

Alan 

> On 12 Apr 2017, at 2:35 PM, Jason Canady <jason at unlimitednet.us> wrote:
> 
> We use various tools for monitoring here. Pingdom for external monitoring, Observium for internal and SmokePing for internal/external.
> 
> As far as Pingdom goes, we ended up paying for 3 years to lock in pricing because it keeps going up and the service doesn't improve, but it is useful.  I need to find an alternative prior to the next renewal.
> 
> -- 
> 
> Jason Canady
> Unlimited Net, LLC
> Responsive, Reliable, Secure
> 
> On 4/11/17 6:57 PM, Mike Hammett wrote:
>> What do you guys use for monitoring of SLAs, be it an upstream or a downstream SLA? I know of a couple services, just looking to see who's doing what and how they like it.
>> 
>> 
>> 
>> 
>> -----
>> Mike Hammett
>> Intelligent Computing Solutions
>> http://www.ics-il.com
>> 
>> Midwest-IX
>> http://www.midwest-ix.com
> 

--
Alan Kemp
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