Verizon Policy Statement on Net Neutrality

Scott Helms khelms at zcorum.com
Mon Mar 2 14:41:30 UTC 2015


Daniel,
For the third or fourth time in this discussion we are tracking and
customer satisfaction for users who do have symmetrical bandwidth >24 mbps
and have for a number of years.

We see customer usage patterns and satisfaction being statically the same
on 25/25 and 25/8 accounts.  The same is true when we look at 50/50 versus
50/12 accounts.
On Mar 2, 2015 9:22 AM, "Daniel Taylor" <dtaylor at vocalabs.com> wrote:

> I'm clearly not a normal user, or I wouldn't be here.
> Normal users have never experienced high-speed symmetrical service.
>
> People don't miss what they have never had.
>
> On 03/02/2015 08:09 AM, Scott Helms wrote:
>
>>
>> That's not the norm for consumers, but the important thing to understand
>> is that for most of the technologies we use for broadband there simply is
>> less upstream capacity than downstream.  That upstream scarcity means that
>> for DSL, DOCSIS, PON, WiFi, and LTE delivering symmetrical upstream
>> bandwidth will cost the service provider more which means at some point it
>> will cost consumers more.
>>
>> WiFi is a special case, while there is no theoretical reason it must be
>> asymmetrical but it works that way in practice because dedicated APs
>> invariably have both higher transmit power and much better antenna gain.
>> The average AP in the US will put out a watt or more while clients are
>> putting out ~250 milliwatts and with 0 antenna gain.
>>
>> On Mar 2, 2015 8:58 AM, "Daniel Taylor" <dtaylor at vocalabs.com <mailto:
>> dtaylor at vocalabs.com>> wrote:
>>
>>     Personally?
>>     If the price were the same, I'd go with 50/50.
>>
>>     That way my uploads would take even less time.
>>
>>     It isn't about the averaged total, it's about how long each event
>>     takes, and backing up 4GB of files off-site shouldn't have to take
>>     an hour.
>>
>>     On 02/27/2015 03:11 PM, Scott Helms wrote:
>>
>>         Daniel,
>>
>>
>>         "50MB/s might be tough to fill, but even at home I can get
>>         good use out of the odd 25MB/s upstream burst for a few minutes."
>>
>>         Which would you choose, 50/50 or 75/25?  My point is not that
>>         upstream speed isn't valuable, but merely that demand for it
>>         isn't symmetrical and unless the market changes won't be in
>>         the near term.  Downstream demand is growing, in most markets
>>         I can see, much faster than upstream demand.
>>
>>
>>
>>         Scott Helms
>>         Vice President of Technology
>>         ZCorum
>>         (678) 507-5000 <tel:%28678%29%20507-5000>
>>         --------------------------------
>>         http://twitter.com/kscotthelms
>>         --------------------------------
>>
>>
>>
>>     --     Daniel Taylor          VP Operations            Vocal
>>     Laboratories, Inc.
>>     dtaylor at vocalabs.com <mailto:dtaylor at vocalabs.com>
>>     http://www.vocalabs.com/ (612)235-5711 <tel:%28612%29235-5711>
>>
>>
>
> --
> Daniel Taylor          VP Operations            Vocal Laboratories, Inc.
> dtaylor at vocalabs.com   http://www.vocalabs.com/            (612)235-5711
>
>


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