rz.verisign-grs.com root zone ftp access

John Levine johnl at iecc.com
Wed May 21 04:53:46 UTC 2014


In article <537C1F17.6070307 at digital-z.com> you write:
>On 5/20/14, 4:21 PM, Brandon Applegate wrote:
>> Is anyone using this and having failed login for a few days now ?  I’ve been mirroring the root
>zone(s) for years and I just started getting failures in my logs.  I emailed an address I found on
>the Verisign website but so far dead air.  If anyone knows of a more pointed email POC that would
>actually have clue about this that would be awesome.
>
>I have been experiencing this problem as well but have not had a chance
>to look into it.  It stopped working some time between May 15th and May
>16th.  If you find out anything, please let me know!

When I had problems like this a while ago, I found their support
people to be quite responsive.  Try writing them at
tldzone at verisign-grs.com or call the support number on the web site
703-925-6999.

If you're not using your password to download the .COM or .NET zones,
it is my impression that they will eventually turn off your password
because they think you're not using it.

R's,
John


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