Can anyone check this routing against Charter in WI?

Sat Jun 14 17:04:58 UTC 2014

It seems ok from here

traceroute 8.8.8.8
traceroute to 8.8.8.8 (8.8.8.8), 30 hops max, 60 byte packets

 4  dtr02rhnlwi-bue-1.rhnl.wi.charter.com (96.34.16.250)  20.843 ms  21.236
ms  21.616 ms
 5  crr02euclwi-bue-7.eucl.wi.charter.com (96.34.17.32)  27.662 ms  36.047
ms  35.623 ms
 6  bbr02euclwi-bue-4.eucl.wi.charter.com (96.34.2.6)  29.236 ms  20.299
ms  22.945 ms
 7  bbr01chcgil-bue-1.chcg.il.charter.com (96.34.0.9)  42.318 ms  41.481
ms  41.870 ms
 8  prr01chcgil-bue-2.chcg.il.charter.com (96.34.3.9)  38.591 ms  39.788
ms  39.778 ms
 9  96-34-152-30.static.unas.mo.charter.com (96.34.152.30)  38.984 ms
38.960 ms  39.340 ms
10  209.85.244.3 (209.85.244.3)  37.632 ms 209.85.244.1 (209.85.244.1)
37.215 ms  36.797 ms
11  209.85.254.238 (209.85.254.238)  44.062 ms 72.14.237.133
(72.14.237.133)  44.463 ms 209.85.254.240 (209.85.254.240)  47.027 ms
12  72.14.238.104 (72.14.238.104)  49.036 ms 72.14.232.141 (72.14.232.141)
52.766 ms 209.85.248.214 (209.85.248.214)  50.605 ms
13  216.239.46.193 (216.239.46.193)  47.927 ms  47.469 ms 216.239.43.217
(216.239.43.217)  49.303 ms
14  * * *
15  google-public-dns-a.google.com (8.8.8.8)  51.746 ms  52.841 ms  48.300
ms

On Sat, Jun 14, 2014 at 1:01 PM, Mikeal Clark <mikeal.clark at gmail.com>
wrote:

> Hoping someone auditing the list can provide some insight or a back
> channel support option.
>
> I started having some good latency spikes last night, which have
> continued this morning, so I finally took a look at things and I am
> seeing a lot more routing than I expected.  Support is telling me this
> is normal but I don't remember this many replies on traceroute.  My
> speeds are about 1/5 the normal as well this morning and seeing some
> dropped packets even using a test sight inside Charter's network.
> This is just business cable so my support options are pretty limited.
>
> 4    10 ms    14 ms    13 ms
> dtr01shbywi-tge-0-3-0-23.shby.wi.charter.com [96.34.24.178]
>   5    18 ms    11 ms    17 ms  dtr01wbndwi-bue-2.wbnd.wi.charter.com
> [96.34.30.17]
>   6    12 ms    11 ms    11 ms  dtr02wbndwi-bue-1.wbnd.wi.charter.com
> [96.34.24.56]
>   7    17 ms    11 ms    11 ms  dtr02fdulwi-bue-3.fdul.wi.charter.com
> [96.34.30.19]
>   8    13 ms    18 ms    18 ms  dtr01fdulwi-bue-1.fdul.wi.charter.com
> [96.34.19.144]
>   9    19 ms    14 ms    15 ms  crr03fdulwi-bue-2.fdul.wi.charter.com
> [96.34.20.8]
>  10    30 ms    22 ms    35 ms  crr02euclwi-bue-6.eucl.wi.charter.com
> [96.34.22.240]
>  11    23 ms    22 ms    43 ms  bbr02euclwi-bue-4.eucl.wi.charter.com
> [96.34.2.6]
>  12    22 ms    34 ms    19 ms  bbr01euclwi-bue-5.eucl.wi.charter.com
> [96.34.0.6]
>  13    34 ms    30 ms    38 ms
> bbr01stcdmn-tge-0-0-0-3.stcd.mn.charter.com [96.34.0.115]
>  14    42 ms    43 ms    52 ms  65.46.47.77
>  15    78 ms    78 ms    92 ms  ae1d0.mcr2.minneapolis-mn.us.xo.net
> [216.156.1.86]
>  16    93 ms    82 ms    82 ms  vb1711.rar3.denver-co.us.xo.net
> [216.156.0.173]
>  17    81 ms    95 ms    82 ms  te-3-0-0.rar3.sanjose-ca.us.xo.net
> [207.88.12.58]
>  18    83 ms    82 ms    98 ms  207.88.14.226.ptr.us.xo.net
> [207.88.14.226]
>  19    81 ms    78 ms    78 ms  216.156.84.6.ptr.us.xo.net [216.156.84.6]
>  20    77 ms    78 ms    88 ms
> xe-2-2-0-955.jnrt-edge02.prod1.netflix.com [69.53.225.30]
>  21    86 ms    78 ms    78 ms  te1-8.csrt-agg02.prod1.netflix.com
> [69.53.225.10]
>  22    79 ms    78 ms    82 ms  www.trynetflix.com [69.53.236.17]
>
>   4    12 ms    11 ms     8 ms
> dtr01shbywi-tge-0-3-0-23.shby.wi.charter.com [96.34.24.178]
>   5    17 ms    10 ms    12 ms  dtr01wbndwi-bue-2.wbnd.wi.charter.com
> [96.34.30.17]
>   6    11 ms     9 ms    15 ms  dtr02wbndwi-bue-1.wbnd.wi.charter.com
> [96.34.24.56]
>   7    15 ms    18 ms    18 ms  dtr02fdulwi-bue-3.fdul.wi.charter.com
> [96.34.30.19]
>   8    16 ms    14 ms    11 ms  dtr01fdulwi-bue-1.fdul.wi.charter.com
> [96.34.19.144]
>   9    20 ms    14 ms    15 ms  crr03fdulwi-bue-2.fdul.wi.charter.com
> [96.34.20.8]
>  10    22 ms    22 ms    18 ms  crr02euclwi-bue-6.eucl.wi.charter.com
> [96.34.22.240]
>  11    18 ms    22 ms    22 ms  bbr02euclwi-bue-4.eucl.wi.charter.com
> [96.34.2.6]
>  12    35 ms    30 ms    31 ms  bbr01chcgil-bue-1.chcg.il.charter.com
> [96.34.0.9]
>  13    27 ms    27 ms    27 ms  prr01chcgil-bue-2.chcg.il.charter.com
> [96.34.3.9]
>  14    27 ms    27 ms    27 ms
> 96-34-152-30.static.unas.mo.charter.com [96.34.152.30]
>  15    29 ms    32 ms    27 ms  209.85.244.1
>  16    27 ms    27 ms    28 ms  209.85.254.238
>  17    54 ms    40 ms    40 ms  209.85.248.214
>  18    38 ms    40 ms    38 ms  216.239.43.217
>  19     *        *        *     Request timed out.
>  20    44 ms    40 ms    40 ms  google-public-dns-a.google.com [8.8.8.8]
>