Verizon FIOS IPv6?

Justin M. Streiner streiner at cluebyfour.org
Wed Jan 8 02:02:10 UTC 2014


On Tue, 7 Jan 2014, Paul B. Henson wrote:

> So I was curious, has anyone managed to penetrate the black hole that
> appears to be surrounding any actual details on Verizon FIOS IPv6
> deployment?

If you find the answer, you win the prize.

I've tried shaking numerous trees (front-line customer service, my VZB 
sales person for $dayjob, other people I know who work at Verizon, etc...) 
to get an answer on this and each time I got different responses.  I heard 
everything from trials being done somewhere in Florida (about a year ago, 
but Florida does me no good), to the rollout was on hold because the 
set-top boxes didn't work with it (wasn't about to explain dual-stack to 
them), to "Verizon has plenty of version 4 addresses, so there's no rush 
to deploy IPv6".  More than one response included the caveat that "we 
haven't been trained on any IPv6 stuff yet", so I guess any sort of 
large-scale rollout is not in the immediate future.

I don't fault the front-line customer service folks for this.  If they 
don't know, they don't know.  What I do find fault with is that the 
people the front-line reps can escalate to either don't know, won't tell, 
or won't ask their escalation points.  Attempts to speak directly to an 
escalation point were met with "well, I can put a note in your account 
that you asked about it...".

It's 2014.  Comcast is kicking Verizon's butt at v6 deployment (I've told 
VZ reps that several times as well...).  There really is no excuse for 
total silence from Verizon on this.

I have a tunnel through HE and it works very well, but it would be great 
to have native v6 at home.

jms




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