Any from O1 alive today?

Mon Sep 2 14:57:57 UTC 2013

Dear O1,

Your managed modem service appears to not be authenticating users at
this time.  We have some grumpy dial-up users this morning.  Our RADIUS
is functioning normally (other services are able to authenticate against
it successfully).

Your support line (1-888-444-1111) rings fast-busy about 80% of the time
I call it this morning (the other 20%, it works fine)

Your on-call staff that I paged has yet to respond.

Thanks,
-Bobby