BellSouth (att?) with a clue in Raleigh, NC

Mon Mar 12 02:25:52 UTC 2012

It has been my personal experience that when UVerse enters an area, traditional DSL has disappears. There are locations where we have ONUs in the building with available DSL circuits and they refuse to sell it to us. On another note, they sometimes try to offer us a 768k connection in a place where we currently have 6mb DSL service. One more thing, once you get UVerse, you have to forfeit your traditional DSL. Apparently, the two services cannot coexist (some billing program issue), what makes it worse, if you suddenly realize your 6Mb was replaced with a 768k UVerse, there's no going back. If you can avoid the ATT hassle. Try looking into wireless providers. WiMax has come to the rescue many times when the Cable and Telco companies have not been able to provide us with the service at the price point we were looking for. 

-Mario Eirea

On Mar 10, 2012, at 9:03 PM, "chris" <tknchris at gmail.com> wrote:

> Hi,
> 
> I am trying to look into dsl in the RDU area and at&t customer service has
> been exceedingly unhelpful only telling me "no service available, we have
> no idea when services will become available, check back periodically".
> I would atleast like to get an answer that theres no available capacity,
> its over the 18k limit of dsl, or some other logical answer. Is there
> anyone at bellsouth/att or one of their clec's who can help me do some
> qual's and hopefully also help get this delivered?
> 
> i did some lookups on known pots in the area and came up with:
> LATA426
> NameR ALEIGH N CAROLINA
> Historical Region BellSouth
> Area Codes in LATA 919
> Carrier
> Common Name AT&T Southeast
> OCN 9417
> OCN Type RBOC
> Name Bellsouth Telecomm Inc dba Southern Bell Telephone & Telegraph
> Abbreviation BELLSOUTH SO BELL
> DBA Southern Bell Telephone & Telegraph
> FKA Southern Bell Telephone & Telegraph
> 
> 
> so im pretty sure im contacting the right telco just surprised that their
> customer service is offering pots but says no internet available, wtf?
> 
> thanks for any info you can provide,
> chris