BellSouth (att?) with a clue in Raleigh, NC

Mon Mar 12 03:03:05 UTC 2012

my comments below:-

Faisal Imtiaz
Snappy Internet&  Telecom
7266 SW 48 Street
Miami, Fl 33155
Tel: 305 663 5518 x 232
Helpdesk: 305 663 5518 option 2 Email: Support at Snappydsl.net


On 3/11/2012 10:25 PM, Mario Eirea wrote:
> It has been my personal experience that when UVerse enters an area, traditional DSL has disappears.
Yes, that is true, AT&T would mark an area as not qualifying for DSL if 
there was Uverse in the Area, but this practice has been in-consistent.
>   There are locations where we have ONUs in the building with available DSL circuits and they refuse to sell it to us.
Yes, we have seen that too, not sure what is the official reason, but in 
system show the Remote DSLAM being out of capacity.  :)
>   On another note, they sometimes try to offer us a 768k connection in a place where we currently have 6mb DSL service.
There has to be more context to this... a lot of DSLAM they are or have 
quietly turned down backhaul capacity, as such new circuits are only for 
lower speeds.

>   One more thing, once you get UVerse, you have to forfeit your traditional DSL. Apparently, the two services cannot coexist (some billing program issue),
Yes that is correct ...
> what makes it worse, if you suddenly realize your 6Mb was replaced with a 768k UVerse, there's no going back.
That does not make sense... there is no such thing as 768K Uverse... 
(Uverse starts at 3meg down, 768K down is called DSL Lite.. )
>   If you can avoid the ATT hassle. Try looking into wireless providers.
Agreed...
>   WiMax has come to the rescue many times when the Cable and Telco companies have not been able to provide us with the service at the price point we were looking for.

Agreed..
>
> -Mario Eirea
>
> On Mar 10, 2012, at 9:03 PM, "chris"<tknchris at gmail.com>  wrote:
>
>> Hi,
>>
>> I am trying to look into dsl in the RDU area and at&t customer service has
>> been exceedingly unhelpful only telling me "no service available, we have
>> no idea when services will become available, check back periodically".
>> I would atleast like to get an answer that theres no available capacity,
>> its over the 18k limit of dsl, or some other logical answer. Is there
>> anyone at bellsouth/att or one of their clec's who can help me do some
>> qual's and hopefully also help get this delivered?
>>
>> i did some lookups on known pots in the area and came up with:
>> LATA426
>> NameR ALEIGH N CAROLINA
>> Historical Region BellSouth
>> Area Codes in LATA 919
>> Carrier
>> Common Name AT&T Southeast
>> OCN 9417
>> OCN Type RBOC
>> Name Bellsouth Telecomm Inc dba Southern Bell Telephone&  Telegraph
>> Abbreviation BELLSOUTH SO BELL
>> DBA Southern Bell Telephone&  Telegraph
>> FKA Southern Bell Telephone&  Telegraph
>>
>>
>> so im pretty sure im contacting the right telco just surprised that their
>> customer service is offering pots but says no internet available, wtf?
>>
>> thanks for any info you can provide,
>> chris
>