Why does abuse handling take so long ?
dmiller at tiggee.com
Mon Mar 14 11:35:27 CDT 2011
On 3/14/2011 12:11 PM, William Allen Simpson wrote:
> On 3/13/11 9:35 PM, goemon at anime.net wrote:
>> the real cesspool is POC registries. i wish arin would start revoking
>> allocations for entities with invalid POCs.
> Hear, hear!
> Leo's remembering the old days (80s - early '90s), when we checked
> whois and
> called each others' NOCs directly. That stopped working, and we
> started getting
> front line support, who's whole purpose was to filter. Nowadays, I've
> been stuck in voice prompt or voice mail hell, unable to get anybody
> on the
> phone, and cannot get any response from email, either. Ever. The big
> are the worst.
> What we need is an "abuse" for ARIN, telling them the contacts don't work
> properly, which ARIN could verify, revoke the allocation, and send
> notice to
> the upstream telling them to withdraw the route immediately.
Define "contacts don't work properly".
- Email / phone number does not exist?
- Email / phone was answered by unhelpful person?
- Your particular issue provided in email / phone call was not addressed
immediately (or within a timeframe that *you* see as appropriate)?
The first can be verified objectively. The others are subjective and
impossible to verify.
> Force them to go through the entire allocation process from the
> and always assign a new block. That might make them take notice.... And
> shrink the routing table! Win, win!
> Since we'd only send notification to ARIN about an actual problem, we'd
> only drop the real troublemakers. To help enforce that, ARIN would also
> verify the reporter's contacts. :-)
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