Abuse@ contacts

Tue Dec 7 17:26:48 UTC 2010

>> How many of you (honestly) actively manage and respond to abuse@ contact
>> details listed in WHOIS? Or have had any luck with abuse@ contacts in
>> the past? Who's good and who isn't?
>
> I answer ours, and I've sent a few abuse complaints (sometimes in error...)
> I haven't kept count, but I'd say I get an answer at least 50% of the time.

My support team and I always answer ours. The only mail auto deleted
is when the person contacting us actually tried to send us a copy of
the virus they received. Damn they got all pissed when the mail was
auto dropped.

Wayne