Abuse@ contacts

Jason Bertoch jason at i6ix.com
Tue Dec 7 17:32:30 UTC 2010


On 2010/12/07 11:39 AM, Gavin Pearce wrote:
> How many of you (honestly) actively manage and respond to abuse@ contact
> details listed in WHOIS? Or have had any luck with abuse@ contacts in
> the past? Who's good and who isn't?

I answer our abuse@ address and file reports daily.  I get automated 
responses from the free providers, but have little faith they care 
enough to fix the problem.  RIPE regions seem to process reports with an 
attitude that they care, while LACNIC, AFRINIC, and Asian providers seem 
to ignore all reports if you can even find a working abuse@ contact. 
Smaller providers in the ARIN region also seem to do a good job.

-- 
/Jason

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