ATT Contact

Mon Jan 26 16:59:03 UTC 2009

Does anyone have an ATT contact that might be able to help with a Business
Class DSL issue? We are seeing pretty major packet loss across their
network, but since their tests are not registering any problems they will
not escalate the the issue:

Host
     Loss%   Snt   Last   Avg  Best  Wrst StDev
1. 216.x.x.x
   0.0%    15    0.9   1.8   0.9  11.6   2.8
2. 64.14.x.x
   0.0%    15    1.3   1.6   1.3   4.5   0.8
3. hr2-ge-11-46.Elkgrovech3.savvis.net
      0.0%    14    0.7   0.7   0.6   1.5   0.2
4. cr2-tengig-0-7-5-0.chicago.savvis.net
      0.0%    14    1.9   2.1   1.8   3.2   0.4
5. 204.70.200.90
      0.0%    14   18.6  18.8  18.5  19.3   0.2
6. 204.70.197.241
       0.0%    14   19.3  19.5  19.3  19.9   0.2
7. ex1-g4-0-1.eqabva.sbcglobal.net
     15.4%    14   22.3  22.1  21.8  23.2   0.4
8. dist1-g1-3.chcgil.ameritech.net
     21.4%    14   24.5  24.6  24.0  24.8   0.2
9. Se20-g5-2.chcgil.sbcglobal.net
       0.0%    14   23.9  24.0  23.7  24.1   0.1
10. adsl-76-193-193-214.dsl.chcgil.sbcglobal.net
       7.1%    14   32.0  35.3  32.0  54.0   6.1
11. adsl-76-193-193-210.dsl.chcgil.sbcglobal.net
       7.1%    14   32.9  34.1  32.9  39.8   1.8

Jeff Rooney
jtrooney at nexdlevel.com