Comcast - No complaints! [was: Re: Craptastic Service!

Seth Mattinen sethm at rollernet.us
Sun Feb 22 12:09:31 CST 2009


Paul M. Moriarty wrote:
> 
> Oh, and you might want to read those SLA's you get from AT&T or any
> other carrier.  Typically, all they give you for not meeting the SLA is
> "credits" and you typically have to ask for them, in writing within 30
> days to actually get them.
> 

If I give someone money to do something, and they fail to meet the
contracted metrics, what else can they give me except money back?

~Seth




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