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Valdis.Kletnieks at Valdis.Kletnieks at
Thu Jan 25 20:21:38 UTC 2007

On Thu, 25 Jan 2007 14:49:55 EST, "Dwight A. Ernest" said:
> I don't see what "reasonable" has to do with it. If you don't like it, 
> and you have a choice, vote with your pocketbook by taking your business 
> elsewhere.
> If you don't have a choice, and your carrier knows it, then you have 
> little recourse except where it might affect business elsewhere.

> I would use whatever stick or carrot I could,

Favorite stick: "Remember, we can turn off the telephones, electricity
and air conditioning in your NOC". :)

>                                               but reasonableness only 
> rarely enters into carrier business ethics.

It all depends on the definition of "reasonable" - remembering that the carrier
is likely a corporation, and thus has a duty to maximize profit, "reasonable"
means "worth a try to extract more revenue from the customer with little chance
of repercussions".  It's similar to "ethics" when applied to lawyers - you may
dislike being on the losing end, but it's rare enough that lawyers violate
their code of ethics that it makes the news when it happens.

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