Network Operations Guide
Kim Onnel
karim.adel at gmail.com
Wed Aug 22 18:40:53 UTC 2007
Hello,
My customer grew from a small enterprise to an SP/Mobile operator network
very quickly.
I want to guide them on how to operate their network, so I am looking for a
document for this.
On the top of my head and please add your suggestions:
1) Change Management
2) Network Management
3) Daily Operational tasks/process
Let me explain what's on my mind for each point above:
1) I can think of RANCID and TACACS+ in terms of configurations, but
they also do hardware changes that affects the network without any strict
procedures (example: add a switch and start an STP loop)
2) This I can get, but would also welcome suggestions, NMS, SNMP,
netflow….
3) Ticketing system, escalation procedures, troubleshooting documents,
backup procedures, inventory…
Your valuable input would be highly appreciated,.
Regards,
Kim
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