Yahoo, Google, Microsoft contact?
mr.markowen at gmail.com
Fri Feb 3 20:58:34 UTC 2006
On 2/3/06, Joe Abley <jabley at isc.org> wrote:
> I've often dreamed of a nested series of IVR menus which ask people
> networking/technology questions instead of simply leaving them on-
> hold, so that people who demonstrate clue can be shuffled towards the
> front of the queue, and those who are lacking can fester on-hold
> Someone should release an extensions.conf fragment with some
> corresponding WAV files. The world would thank them.
Slightly off-topic but fitting, last week's BOFH episode is an
excellent example of IVR frustrations.
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