Gtld transfer process

Bruce Tonkin Bruce.Tonkin at
Fri Jan 21 02:23:56 UTC 2005

Hello Mark,

> That's what happened last weekend: Martin Hannigan and I got 
> the ball rolling on Sunday morning about 1000 EST.  Our 24x7 
> customer service department contacted Dotster and Melbourne 
> IT.  Melbourne IT changed the name servers back to 
> their original settings and transferred the domain back to Dotster.

I can confirm that Verisign did get in touch with our Production Manager
(Peter Berry) around 1pm Sunday (New York time), and our Reseller
Program Manager (Steve Karabatsos) around 4:30pm Sunday (New York time).

We were contacted previously by Panix around 5pm Saturday (New York

I believe that Verisign complied with all their obligations with respect
to the ICANN transfer policy, and Verisign was very cooperative in
assisting us with the issue.


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