Windows updates and dial up users

Tue Sep 23 15:01:36 UTC 2003

On Mon, Sep 22, 2003 at 10:02:57AM -0700, Owen DeLong wrote:
> > Ok then different idea, assuming that we're all agreed its MS's
> > responsibility  to ensure users are patched promptly and without extra
> > cost to the end user.
> 
> The problem is that while we agree, Micr0$0ft does not.  They feel they 
> should
> have no "responsibility" whatsoever to the end user beyond cheerfully 
> refunding
> their money if they decide to stop using Windows.

Microsoft does not issue refunds if you stop using Windows, whether or
not you were satisfied with the XPerience.

My interactions with Microsoft have never been "cheerful", which is a
state mostly reserved for New Product Launch(tm) parties and advertisements.

Nor can one readily obtain a refund from an OEM, even if you never
use Windows and reject the EULA (http://windowsrefund.net/index2.php).
-- 
Henry Yen                                       Aegis Information Systems, Inc.
Senior Systems Programmer                       Hicksville, New York