UUNET is not the Internet (and neither is AOL)

Mon Oct 7 14:06:19 UTC 2002

> Hi there,
> 
> What really confuses the heck out of me is that a company this size can't 
> control/monitor their change management??. Then again not having all the 
> facts has had everyone perplexed.

It really should not confuse you. At least one year ago, there had been a
Very Large company that used a single shared inbox for customer
communication regarding BGP filter updates. That company had no concept of a
ticketing system.

Alex