800-number outage?

Wed Oct 3 15:52:09 UTC 2001

According to Ameritech, at 8:15am they had a "server overload" that knocked
out toll-free service for the 5 state area. They said it came back up for a
while, but is definately back down now. Oddly enough, 800-244-4444
(ameritech customer support) works fine for me, but an 800# we have through
ameritech ourselves doesn't, so it's not a case of internal v.s. external
working/not working.

Also, we've got a DS3 down since around 8:45am, and our carrier doesn't have
a non 800# to open a ticket (that they're aware of). Yet another reason for
people to test and maintain non-toll free numbers for critical services...

-- Kevin

> 
> 
> I just heard off a friend that there is a possible Ameritech Fiber cut...is
> there any validity to that?  There doesn't seem to be the usual noise around
> fiber cuts, so I'm guessing that's not the case?
> 
> Does anyone from the Ameritech side have a defintive answer?
> 
> 
> 
> Ameritech SCP that handles lookups to the national SMS 
> database is having software problems, it seems to be working soft of now.
> 
> > 
> > 
> > Does anyone know about this outage?
> > 	Seems like every 800-type number in the country is out right
> now...is 
> > it a network problem somewhere?
> > 
> 

-- 
Kevin Day
toasty at dragondata.com - kevin at stileproject.com