800-number outage?

Wed Oct 3 16:36:00 UTC 2001

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Sorry for the somewhat non-operational content, but anyone affected
by this can reach us (SAVVIS) at 314-468-7000. (hearing reports of
people in Chicago not being able to get through).

> -----Original Message-----
> From: Kevin Day [mailto:toasty at temphost.dragondata.com]
> Sent: Wednesday, October 03, 2001 10:52 AM
> To: rlos at EnvestNet.com
> Cc: jrl at lodden.com; nanog at merit.edu
> Subject: Re: 800-number outage?
> 
> 
> 
> 
> 
> 
> According to Ameritech, at 8:15am they had a "server 
> overload" that knocked
> out toll-free service for the 5 state area. They said it came 
> back up for a
> while, but is definately back down now. Oddly enough, 800-244-4444
> (ameritech customer support) works fine for me, but an 800# 
> we have through
> ameritech ourselves doesn't, so it's not a case of internal 
> v.s. external
> working/not working.
> 
> Also, we've got a DS3 down since around 8:45am, and our 
> carrier doesn't have
> a non 800# to open a ticket (that they're aware of). Yet 
> another reason for
> people to test and maintain non-toll free numbers for 
> critical services...
> 
> -- Kevin
> 
> 
> > 
> > 
> > I just heard off a friend that there is a possible 
> Ameritech Fiber cut...is
> > there any validity to that?  There doesn't seem to be the 
> usual noise around
> > fiber cuts, so I'm guessing that's not the case?
> > 
> > Does anyone from the Ameritech side have a defintive answer?
> > 
> > 
> > 
> > Ameritech SCP that handles lookups to the national SMS 
> > database is having software problems, it seems to be 
> working soft of now.
> > 
> > > 
> > > 
> > > Does anyone know about this outage?
> > > 	Seems like every 800-type number in the country is out right
> > now...is 
> > > it a network problem somewhere?
> > > 
> > 
> 
> 
> -- 
> Kevin Day
> toasty at dragondata.com - kevin at stileproject.com
> 

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