People who purchase unproven technologies to support their Business, and whine about it. RE: To CAIS Engineers - WAKE UP AND TAKE CARE OF YOUR CUSTOMERS

John Payne john at
Mon May 14 13:09:15 UTC 2001

On Mon, May 14, 2001 at 08:16:56AM -0400, Wojtek Zlobicki wrote:
> Joe,
>     You have to look at economies of scale.  A small to medium sized
> business cannot afford to colocate or purchase more reliable bandwidth.
> Since their business does not rely on thier line, they can do without more
> expensive connection.  Second, they may be upgrading from other technologies
> such as ISDN or POTS.  DSL is far from a reliable technology, yet quite far
> from an unreliable technology.  I sit on the fence in regrards to its
> performance and other characteristics.  The work that I have done working
> for a CLEC has shown me that a line that works well from the start is likely
> to stay up for weeks/months.

However, if a small to medium sized business has made the decision to
go for a cheap option rather than pay for service and reliability, should
they then come whining in inappropriate fora when their connectivity goes

John Payne    john at                    Fax: +44 870 0547954
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