To CAIS Engineers - WAKE UP AND TAKE CARE OF YOUR CUSTOMERS

Sun May 13 23:35:26 UTC 2001

      John Palmer wrote:
    > I don't think the technology is the problem, but the competence
    > (or lack of it) amongst the major players.
    > All of our problems have not been related to the DSL technology itself, but
    > rather the screwups of the providers.

Have you considered the possibility that you weren't paying for
competence?  If you chose to call the _business_ services group of any of
the involved providers, and order a T1 at normal price, you might
discover whether they're competent or not.

                                -Bill