SBC forcing new contract on ISPs

Tue Jun 26 05:18:02 UTC 2001

At 6:20 PM -0800 6/25/01, Dee McKinney wrote:
>I've never dealt with the California PUC yet....but in Alaska, it's
>called the RCA, for Regulatory Commision of Alaska, and has challenged
>the term "clueless". I'm wondering if there are any PUC commision members
>with any real understanding ?

Yes. There are some midwest states who do (or at least, "did" when I 
worked for GTE TelOps) ... they proceeded from the principle of "If a 
PUC person is dealing with this, whether $COMPLAINANT is right or 
wrong, $UTILITY is paying us $SOME_HOURLY_RATE for the clerk's time 
in dealing with it"...

GTE has (or at least had) a "cash buyout" that reps were capable of 
giving (at the time, it was up to $500, with $1000 on supervisor 
approval) ... so obviously the hourly "fine/rate" even for claims 
where the utility was "right" was high enough to justify such. :)

D

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| dredd at megacity.org  | "Conan! What is best in life?"          |
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