InternetWeek Article on UUnet: question

Wed Nov 18 17:32:40 UTC 1998

On Wed, 18 Nov 1998, Sean Donelan wrote:

> http://www.internetwk.com/news1198/news111398-2.htm
> 
> Was NETCOM identified as the source?  Why was the NETCOM NOC difficult
> for UUNET to reach on Sunday?  Was it a 'customer configuration error'
> or a router vendor(s) software bug?  If UUNET had identified the correct
> customer router to block, why did the route return?

I'm more than a little curious about those comments as well.  Noone from 
UUNet, to my knowledge, has informed us of any involvement from Netcom in 
this situation.  If we were involved, I would greatly appreciate any 
information as to how... as we all know, we can't fix the problems that 
nobody tells us about.  If there were problems contacting us, again, I'd 
like to know.  Our contact information is readily available, and as far 
as I know, accurate - http://puck.nether.net/netops/nocs.html is up to 
date for us, anyway.

Of course, I'm taking those comments with a pretty large grain of salt 
as well, considering that the same sentence implies that we're a UUNet 
customer.  Uh, no, I think not.

----------------------------------------------------------------------------
Erik Muller, Network Engineer                         emuller at noc.netcom.net
NETCOM Network Services Support        NETCOM On-Line Communication Services