Am I the bonehead or is it SprintLink?

Jay R. Ashworth jra at
Tue Sep 16 16:43:04 UTC 1997

On Tue, Sep 16, 1997 at 09:11:52AM -0700, Ehud Gavron wrote:
> >We currently have SprintLink T-1 service.   We have very low utilization on
> >that link, and so save money we requested to be downgraded to 256K.
> >Well, BellSouth just showed up to install our "new" T-1 to SprintLink.  Huh?
> >I told them to go away until I had more information.
> >Is SprintLink being a bonehead or am I just totally clueless?
> 	Downgrading?  There's no such thing.  Upgrading service is
> 	common and installation charges are often waived.  Downgrading
> 	means you requested a new install of a 256K circuit.  Now
> 	you could try and specify that they use the same span, but
> 	your salesperson is unlikely to want to do that -- because	
> 	it cause MORE paperwork for them for a lesser return.

IOW, Sprint _is_ being a bonehead.

No, he did _not_ request an install of a new 256K circuit.  No,
downgrading does _not_ mean that.  My suggection would be, if they're
going to be that stupid, and you have to have a new circuit installed
anyway... get it from someone else.

-- jra
Jay R. Ashworth                                                jra at
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