NET99 sabotages IGC's routes

Joel Katz stimpson at
Sat Mar 16 03:21:55 UTC 1996

	IGC (Internet Gateway Connections, an ISP in Florida that was
multihomed between NET99 and MCI) just had an unexpected outage lasting in
excess of an hour. This outage was deliberately engineered by AGIS/NET99.
First, a little history:

	IGC's first 'Net T1 was to NET99. Instead of connecting us 
directly to their backbone (as we had expected) they connected us to 
Netrunner (one of our competitors). Netrunner/NET99 only has a single T1 
out of Miami (to Atlanta) and as a result, our throughput was awful and 
we obtained an additional T1 to MCI.

	A few days ago, someone at Netrunner got upset with someone at 
NET99/AGIS and shut off _our_ service. For some reason (we strongly 
suspect a configuration error at NET99) our traffic failed to reroute 
over our MCI T1 for several hours. (They have a habit of broadcasting
static routes to route around outages, thus completely screwing their
multi-homed customers.)

	We asked AGIS for a one month refund to compensate us for our 
losses due to the sabotage. Instead, they issued us a _one_day_ credit. 
We got upset, both with the ability of our T to pass traffic, with 
NET99's continual routing problems, with NET99's backbone being 
disassembled from under us, and with NET99/AGIS's continual delays in 
migrating us to the AGIS network. We asked them to discontinue our service.

	They did. They also deliberately and maliciously began 
broadcasting more specific routes for the individual class C networks in 
our CIDR block. (We confirmed this with MCI.)

	When I spoke to AGIS about the outage, they told me I had to 
speak with Randy Epstein. Randy Epstein is the person at IGC who made the 
decision to discontinue our AGIS/NET99 service.

	I contacted MCI again and they contacted AGIS/NET99 with the
ultimate threat being for MCI to stop carrying AGIS' traffic if they would
not cease broadcasting the bogus routes. Shortly after being contacted by
MCI, AGIS/NET99 stopped announcing the bogus routes to MCI, but continued
advertising these routes to their other peers at the NAPs.

	Fortunately, MCI was able to reconfigure our access lists at their
router to allow us to broadcast competing more specific routes for each
individual class C in the CIDR block. Thus (more or less) restoring IGC's
net connectivity.

	NET99's deliberate, malicious actions are contrary to the very
spirit of the Internet. They resulted in DALnet (the third largest IRC
network) being split to ribbons, depriving 2,500 people of the ability to
converse with each other and cutting off DALnet's security and access
control system which is hosted here. 

	Please excuse me if this is not the appropriate forum for discussing
this event.

	David Schwartz
	Director of Network Services
	Internet Gateway Connections

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