Comcast contact sought

Livingood, Jason Jason_Livingood at comcast.com
Mon Sep 25 13:14:00 UTC 2023


> I have been trying to assist someone with a business connection that runs a server farm.  Recently the business cable modem started to short-stop port 53 for UDP and TCP.  Apparently, a transparent DNS proxy somehow got activated and all outbound traffic to any IPv4 or IPv6 address is intercepted and handled by the modem – or not handled.

Sounds like the person you helped turned on Security Edge. They can turn it off too at https://business.comcast.com/support/article/internet/securityedge-manage-settings.

Jason
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