AT&T Business Center completely broken for months - is it the norm?

Tue Oct 10 17:35:02 UTC 2023

it's related to cookies, also if your getting a BC login your probably
paying too much (use wholesale)

On Tue, Oct 10, 2023 at 10:33 AM TJ Trout <tj at pcguys.us> wrote:

> use incognito mode
>
> On Mon, Oct 9, 2023 at 10:44 PM Daniel Marks via NANOG <nanog at nanog.org>
> wrote:
>
>> This has been the case with most AT&T systems I’ve had to use in the past
>> 5 years, FirstNet is even worse. As others suggested in trying different
>> browsers, I found that a lot of (especially older) corporate firewalls just
>> seem to hate AT&T websites and flipping on a VPN to <cloud provider> tends
>> to resolve most of my issues.
>>
>> -Dan
>>
>> > On Oct 9, 2023, at 23:41, Mirai Azayaka <azayaka at apernet.io> wrote:
>> >
>> > Hi NANOG,
>> >
>> > Maybe this topic is better suited for the complaint department of AT&T
>> > but I just want to confirm if it's just me or it's just AT&T...
>> >
>> > So I'm a new customer of AT&T's DIA network and I haven't been able to
>> > make a payment since day one. (And it has been several months.) Just
>> > wondering if a completely broken internal billing system is normal...
>> > I only have limited experience with Hurricane Electric and Equinix
>> > before. Wondering if Verizon or Comcast is also broken like AT&T. Here
>> > are the issues I had with their system:
>> > - Clicking random links around the portal will give you HTTP 400
>> > errors, sometimes.
>> > - I'm unable to add payment methods even after following the payment
>> > tutorial exactly. The portal consistently gives HTTP 413 errors.
>> > - Live chat doesn't work at all. Clicking the button returns HTTP 404
>> > in my debugging console.
>> > - Extremely slow for some tasks which may result in a HTTP 408.
>> >
>> > The system feels like a collection of HTTP error codes... How can it
>> > be so broken? Are other ISP's internal billing systems broken like
>> > this? Looking for anecdotes / experiences.
>> >
>> > Azayaka
>>
>
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